Friday, June 29, 2012

Do Not Use

I've had my share of issues since I bought my domain from them, and I've had my fair share of domains and hosts in my many years on the web, but they are starting to take the cake on annoying their customers.

First, it was an absolute pain to change my DNS. Then adding CNAMEs and such was no walk in the park. Now, I'm getting a host and transferring my domain... Something they certainly don't enjoy by the look of it.

There are five screens (including one promo code for a cheaper domain renewal) before I get this:
Authorization Code 

Your request for an Auth Code has been received and your information will be validated for security reasons. 

If your request is approved, you will receive your Auth Code by email in 4-5 days. 

To cancel this request, please call one of our Customer Service Representatives at 1.877.318.7563. 

Thank you. 
The fuck? I pay you and now you expect me to wait for a business week because you obviously want to piss off your customers that much more... This is not what an online company should do if they expect return business or referrals.

Asking someone online to wait for more than 24 hours is insane. The internet is all about NOW and not later. Making people wait in this generation of impatient people will drive them away in herds.

No wonder I only hear bad things about


Post a Comment

Related Posts Plugin for WordPress, Blogger...